frequently asked questions
How do I order?
You can place your order at ladyboss.com
How do I manage my account?
You can manage or cancel your subscription anytime by filling out this form or you can email support at help@ladyboss.com. LadyBoss will ship your products directly to the address you provide. All Subscribe & Save modifications must be submitted 3 business days prior to the next shipment to guarantee cancellation of that shipment.
what Payment Methods do you accept?
We accept U.S. issued credit and debit cards:
Visa
MasterCard
American Express
How do I return for a refund?
If for any reason you are not completely satisfied with any LadyBoss products purchased directly from LadyBoss via our website, you may request a refund within 30 days from the date of delivery for a full refund by contacting customer service at help@ladyboss.com. Refunds will be made to the credit card with which the product was purchased.
Before any product is returned to LadyBoss, the customer must contact customer support to obtain a Return Merchandise Authorization (“RMA”) number. Any package received without this information on the outside of the box may be refused and may result in a refund not issuing. You will need the following to make your request for refund:
Proof of Purchase
Product Returned
Your refund includes only the cost of the product. It does not include the costs of shipping and handling.
I purchased the lifetime membership to the trainer, how can i access that?
We do still honor the Pocket Personal Trainer Lifetime Membership purchases that were made prior to 2022. Please email help@ladyboss.com with the email address used for purchase so we can confirm purchase and provide a link to access that.
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